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The responsibility of the public safety- Ambulance and Fire Department has steadily increased year after year. However, the financing for these public services and safety organizations has not amplified. By implementing a cost effective public safety call recording solution you can help increase your overall organizational efficiency without sacrificing public service. ASLogger is dedicated to providing secure, reliable and affordable public safety call recording solution and quality monitoring solutions to healthcare and medical providers to fit your budget and regulatory demands.

Regardless of place where a practice may be in terms of implementing electronic medical records (EMR) or electronic health records (EHR) system, documenting calls with the ASLogger call recording and quality monitoring software solutions can make an immediate improvement on operations, processes and medical practice profitability.

Record phone lines and radio lines with our recording system and centralize all your data into an easy to access format.

High Level feature list of ASLogger public safety call recording solution:

  • Record Phone and Radio Lines
  • Monitor Calls Live and Capture PC Screen Activity
  • On the spot add tagging, rating, and bookmarking
  • Scoring and Grading Calls.
  • Increase Sales and Improve Customer Satisfaction
  • Run Custom Reports and Improve Business Operations.
  • Reduce Your Liability and Ensure Regulatory Compliance.
  • Easy Retrieval of Call Recordings and Data
  • Auto Archive Recordings for Virtually Unlimited Storage
  • Easy Retrieval of Call Recordings and Data
  • Ensured secrecy of recorded data

ASLogger quality call recording and monitoring solutions bring many benefits to healthcare industry including:

  • Record Maintenance: Our recording solution helps you to maintain your records up to 148,000 hours on the server itself and enabling you to automatically archive data for future access. Whether you are a police department, fire department, or ambulance dispatch, a call recording system is equally supportive for your organization. And for call recording ASLogger can be best choice in this regard.
  • Training and Monitoring: ASLogger can help you to train and monitor your operators and grade their performance while on the call. Are they helping the person in distress, are coordinates and addresses relayed properly to dispatch. Increasing your operators' performance and confidence will lead to more efficient service and better response time within your local community.
  • Liability Protection: How many malpractice and licensing complaints deal at least in part with information exchanged over the phone? With ASLogger call recording, it's easy to locate, retrieve, play back and securely share phone-based information with attorneys, review boards and others in order to eliminate "he said/she said" disputes and quickly and easily get to the bottom of core issues before they get out of control.
  • Increased Revenue: By having access to what was said, when and by whom, practices using ASLogger call recording software can quicken their collection times from both insurers and delinquent patients, authoritatively appeal declined or reduced payments and provide evidence to state insurance offices in the event of a dispute, all of which can improve billing cycles.
  • Improved Performance: When staff members know their telephone calls are being recorded for quality monitoring purposes, they're motivated to perform as professionally as possible. For example, in the event of a service complaint about billing or an appointment schedule, it's easy to find out the reality of the exchange, rather than enduring yet another round of he said/she said. Review of recorded phone calls can be easily made part of telephone-based employees' performance reviews.
  • Economical Solution: Whether you are a small doctors office with a few lines to record or a large hospital with multiple lines and multiple physical locations that need to be record ASLogger can help. Our recorder solution is scalable to fit your office and your application.

For complete detail about public safety call recording solution please visit ASLogger Product page

Operating System:

  • Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2003, Windows 2000