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Businesses operating within the financial services industry face increased risks by ongoing regulatory change and heightened public scrutiny. To thrive within this highly competitive environment, financial services organizations need better insight into their customer dynamics and greater control over the quality of service their agents provide.

ASLogger call recording and voice logging solutions can help businesses within the financial services industry, such as banks and credit unions and Investment Services, detain customer intelligence, monitor employee and customer interactions for quality assurance purposes and obtain protection from compliance and liability issues. If your financial service is regulated and required to record your phone calls, our system can be easily implemented into your current phone system.

ASLogger financial call recording solution can help businesses within the financial services industry, such as banks and credit unions and Investment Services, detain customer intelligence, monitor employee and customer interactions for quality assurance purposes and obtain protection from compliance and liability issues. If your financial service is regulated and required to record your phone calls, our system can be easily implemented into your current phone system.


Financial Institutions can greatly reduce their professional liability by recording phone calls.
  • Increase Sales and Improve Customer Satisfaction
  • Run Custom Reports and Improve Business Operations
  • Reduce Liability and Ensure Regulatory Compliance
  • Monitor Calls Live and Capture PC Screen Activity
  • Easy Retrieval of Call Recordings and Data
  • Auto Archive Recordings for Virtually Unlimited Storage
  • On the spot add tagging, rating, and bookmarking
  • Scoring and Grading Calls
  • Easy Retrieval of Call Recordings and Data just by mouse clicks
  • Ensured secrecy of recorded data

Benefits

ASLogger financial call recording solution offer many benefits to the financial services industry, including:
  • Improved compliance with various regulatory requirements.
  • Enhanced superior customer service, improved customer loyalty and maximized revenue generation through more effective cross-selling and up-selling efforts resulting from live call monitoring, live coaching, training and agent evaluation.
  • Reduction against "he said/she said" customer disputes that may initiate unnecessary refunds or legal action by recording telephone conversations.
  • Verification of broker or agent transactions conducted over the phone, as well as an accurate and reliable audit trail of verbal commitments.
  • Serve verbal proof by reducing the amount of customer paperwork resulting improvement in overall Efficiency.

ASLogger provides innovative, secure and affordable financial call recording solution that help to ensure regulatory compliance and improve both customer service and risk management.

For feature list about financial call recording solution please visit ASLogger Product page

Operating System:

  • Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2003, Windows 2000